This Personal Data Protection Policy sets out how REWARDZ PTE LTD, (referred to herein as “Organization”, “us”, “we” or “our”) comply with the provisions of the Personal Data Protection Act 2012 of Singapore (“PDPA”).
We also want you to understand the way in which we collect, use, disclose and/ or retain your Personal Data. This Personal Data Protection Policy sets out:
our policies on how we manage your Personal Data;
the types of Personal Data we collect, use, disclose and/ or retain;
how we collect, use, disclose and/ or retain your Personal Data; and
the purpose(s) for which we collect, use, disclose and/ or retain your Personal Data.
By giving us your particulars and other details, you are deemed to have given consent to Rewardz Pte Ltd to collect and use your personal data for the purpose of processing and responding to your query and feedback.
This Personal Data Protection Policy supplements but does not supersede nor replace any other consent, which you may have previously provided to us, nor does it affect any right that we may have at law in connection with the collection, use, disclosure and/ or retention of your Personal Data.
From time to time, we may update this Personal Data Protection Policy to ensure that our Policy is consistent with developments and trends in the Lab our Movement and/ or any regulatory changes. Should any revision(s) be made to this Personal Data Protection Policy, updates will be published on our site (www.rewardz.sg) Subject to your legal rights in Singapore, the prevailing terms of the Personal Data Protection Policy shall apply.
This Personal Data Protection Policy forms a part of the terms and conditions governing your relationship with us and should be read in conjunction with such terms and conditions (“Terms and Conditions”).
In the event of any inconsistency between the provisions of the Personal Data Protection Policy and the Terms and Conditions, the provisions of the Terms and Conditions shall prevail.
In this Personal Data Protection Policy, “Personal Data” refers to any data and/or information about you from which you can be identified by, either
from that data; or
from that data and other information to which we may have legitimate access to.
Examples of such Personal Data include but are not limited to:
your name and your company name
email address and any other information relating to you which you have provided in any forms you may have submitted to use, or in other forms of interaction with you;
information about your usage of and interaction with our website and/ or services including computer and connection information, device capability, bandwidth, statistics on page views and traffic to and from our website
Generally, we may collect your Personal Data through the following ways:
when your employer signs up for a service subscription with us;
when you access our websites or perform an online transaction;
when you install our mobile app and agree to the use of the app upon installation;
when you submit an application to us for membership services and benefits;
when you respond to our request for additional Personal Data;
when you ask to be included in an email or other mailing list;
when you request that we contact you;
when you respond to our initiatives or promotions; and
when you submit your Personal Data to us for any other reason.
Generally, we may collect, use, disclose and/ or retain your Personal Data for the following purposes:
to create your login profile, processing and termination of your membership when you are no longer working with our client;
to provide you with membership benefits and services;
to assist you with your enquiries;
to process payment for purchases and subscriptions;
to improve membership/ customer services, such as resolving complaints and handling requests and enquiries;
to keep you updated on our events; and
to comply with applicable laws and regulations.
From time to time, we may contact you via electronic mail, mobile spot notifications, or social media platforms, to inform you about our membership benefits, services and events that we think may be of interest to you.
You can let us know at any time if you no longer wish to receive marketing materials (by informing us through support@rewardz.sg) and we will remove your details from our direct marketing database. Please note that we may still send you non-marketing messages such as surveys, corporate notices from your organization and other service related notices.
We may disclose your Personal Data to the following groups for purposes mentioned above, subjected to the requirements of applicable laws:
your employer who had paid for the use of the portal and app
our professional advisers such as our auditors;
relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any government authority;
any other person in connection with the purposes set forth above.
Our website may contain links to other websites operated by third parties independent of the Organization. We are not responsible for the privacy practices of such websites operated by third parties even though it is linked to our website(s).
We encourage you to learn about the privacy policies of such third party website(s) by checking the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
We maintain appropriate security safeguards and practices to protect your Personal Data unauthorized access, collection, use, disclosure, copying, modification disposal or similar risks, in accordance with applicable laws.
We take all reasonable measures to ensure that your Personal Data remains accurate, complete and up-to-date. You may also keep us informed when there are any updates to your Personal Data by contacting
us directly.
If you wish to withdraw your consent to any use or disclosure of your Personal Data as set out in this Personal Data Protection Policy, you may contact us via support@rewardz.sg
Please note that if you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may no longer be in a position to continue to provide membership benefits and services to you.
Such a withdrawal may therefore result in the termination of any membership that you may have with us.
If you have any questions or complaints relating to the use or disclosure ofyour Personal Data, or if you wish to know more about our data protection policies and practices, please contact us at support@rewardz.sg.
These terms and conditions (“Terms and Conditions”) will explain how you can earn Elite Points using our loyalty system, and furthermore how to use your Elite Points to claim rewards.
To take part in Elite Loyalty Program, all terms and conditions must be accepted by the user, including any subsequent updates.
By registering and taking part in Elite Loyalty Program you are taken to have read and agreed to these terms.
The term “Elite Loyalty Program” refers to the loyalty program which is owned and managed by IFZA FZCO. The Elite Loyalty Program is a free membership loyalty program only available to authorized IFZA Partners. Membership in the program is optional and by invitation only.
IFZA FZCO reserves the right to accept or reject any application for membership/participation in the ELITE at its absolute discretion.
By participating in the Elite Loyalty Program, and/or continuing to use ELITE App and/or use of any of the services provided by the ELITE platform, every user (“Member”) accepts these Terms and Conditions.
IFZA FZCO reserves the right, at any time and without prior notice, to change, modify, amend, suspend or cancel the ELITE program or any part thereof. This right includes, but is not limited to, the right to revise or amend these Terms and Conditions, rules for earning and redeeming Elite Points, rules for use of rewards, benefits, procedures, and/or specific features of promotional offers.
Membership is non-transferable and non-assignable; any benefits / Reward Points earned may not be assigned to any other member or individual, unless in accordance with these Terms and Conditions.
The applicable rewards for the redemption of Elite Points shall be at the sole discretion of IFZA FZCO and may be amended from time to time.
Any Elite Points accrued by a member will be credited to that Member’s account only.
A Member cannot have multiple accounts.
IFZA FZCO, at its sole discretion, reserves the right to suspend or terminate membership if IFZA FZCO determines in its reasonable discretion that a member has breached any of these Terms and Conditions or any other rules of the program. A Member whose membership is terminated will forfeit all Elite Points in their account without compensation. Please note that we reserve the right to make or change a decision at any point, including where delays, temporary waivers, or deference may occur.
The ELITE App and/or website may contain links to other websites or other resources operated by third parties. These sites are not under the control of IFZA FZCO and are subject to their respective terms and conditions as posted on their sites.
IFZA FZCO is not responsible for the content available on any third-party site or for the security or privacy policy of such sites. These links are provided for Member’s reference only and use of these sites is at the sole risk of the Member. IFZA FZCO expressly disclaims all liability with regard to the Members’ use or access of third-party sites in connection with the use of the Elite Loyalty Program.
FZA FZCO will collect, use, and disclose Member’s personal information in accordance with UAE’s Data Protection Law being Federal law number 45 for 2021 (the “DPL”) This can be found at https://u.ae/-/media/Documents-2023/ArFederal-Decree-Law-No-45-of-2021- regarding-the-Protection-of-Personal-Data.ashx. IFZA FZCO has appointed Flabuless FZLLC (a subsidiary of Rewardz PTE Ltd) as Processor of Data, as those terms are defined in the DPL
By registering with Elite Loyalty Program as a member or participating in the program, each Member agrees and acknowledges to such collection, processing, use, and disclosure of their personal data in accordance with the DPL.
The decision of IFZA FZCO with respect to all matters connected with the Program will be final, binding, and non-contestable.
All rights, title, and interest in the name and logo “Elite Loyalty Program” shall be for IFZA FZCO and its affiliated companies. Any other use of the name, logo, or program is strictly prohibited.
IFZA FZCO reserves the right to take legal action for any misuse or illegal use of the Elite Loyalty Program.
These Terms and Conditions shall be subject to and interpreted under the laws of the Emirate of Dubai and the United Arab Emirates. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be referred to the Dubai International Arbitration Centre (“DIAC”) and finally resolved by arbitration under the DIAC Arbitration Rules in force on the date of the submission of the request for arbitration (“Rules”), which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators, to be appointed in accordance with the Rules, shall be 1 (one). The legal seat of the arbitration shall be Dubai, United Arab Emirates and the language of the arbitration shall be English.